Customer Success Manager

We're looking for a tech-savvy, customer-focused professional to own the full lifecycle of Bluebeam solutions - from presales consulting to post-sales implementation and customer success .

What You'll Do

• Partner with Sales Teams (Direct/Channel Partner/Enterprise) to deliver impactful demos, POCs, and solution designs .
• Lead onboarding, configuration, and training for Bluebeam Revu & Studio.
• Troubleshoot issues and ensure seamless adoption .
• Drive customer satisfaction, retention, and upsell opportunities .
• Act as the trusted advisor for AEC/EPC/Manufacturing clients, aligning solutions to business goals.

What You Bring (Essentials)

• Bachelor's Degree/Diploma in Engineering, Information Technology, Architecture, or related field .
• 2-5 years in presales, technical consulting, or customer success . ...