Customer Success Manager

Position: Customer Success Manager

Location: Mumbai (Andheri/ Thane)

Job: WFO

No of Positions: 1

Year of Experience: 4-8 Years

The Cloud Customer Success Manager will be responsible for managing the contract renewal process, pipeline and supporting the overall Customer Success goals for the Cloud business.

Role

The Cloud Customer Success Manager will be responsible for managing the contract renewal process, pipeline and supporting the overall Customer Success goals for the Cloud business.

The Cloud Customer Success Manager is expected to work closely with the Sales, Support, TAM and Consulting teams for add-on business and process improvements. This role builds consultative relationships, understands products & services and has a key technical understanding of the cloud offerings. Beyond direct interaction...