Customer Success Manager (North Germany, full-time)

What you will do.

As a Customer Success Manager at Wundermart, you'll be at the forefront of delivering game-changing value to our clients! You’ll become a trusted partner, building and nurturing strong relationships that ensure customer success, satisfaction, and loyalty. With your proactive mindset, you’ll be one step ahead—anticipating needs, tackling challenges, and finding creative solutions to elevate our customers' experiences.

By diving into data-driven insights, you'll uncover opportunities to enhance financial performance and celebrate wins as our clients thrive. You’ll own the onboarding journey, welcoming new customers and guiding them to a smooth, seamless integration. Your regional expertise will drive the shop opening coordination across the different teams involved, ensuring everything runs like clockwork. You'll also be the go-to collaborator, aligning teams internally and externally to make sure customer actions ...