Customer Success Manager - North

Customer Success Manager - North

Location: Gurgaon

Work Model: Work From Office (WFO)

Employment Type: Full-Time

At Netcore Cloud , we partner with leading global brands to deliver AI-powered customer engagement at scale. We are looking for a senior, business-oriented Customer Success Manager who brings proven expertise in client-facing ownership, executive business reviews, and revenue growth across BFSI and E-commerce accounts.

This role is for someone who is comfortable sitting across the table from CXOs, owning commercial outcomes, and being directly accountable for retention, renewals, expansion, and revenue targets .

What You’ll Do

• Own end-to-end customer success for a portfolio of , Retail / E-com / BFSI clients with clear accountability for retention, renewals, and growth
• Act as a trusted business adv...