Customer Success Manager - North

Customer Success Manager - North

Location: Gurgaon

Work Model: Work From Office (WFO)

Employment Type: Full-Time

At Netcore Cloud, we partner with leading global brands to deliver AI-powered customer engagement at scale. We are looking for a senior, business-oriented Customer Success Manager who brings proven expertise in client-facing ownership, executive business reviews, and revenue growth across BFSI and E-commerce accounts.

This role is for someone who is comfortable sitting across the table from CXOs, owning commercial outcomes, and being directly accountable for retention, renewals, expansion, and revenue targets.

What You’ll Do

• Own end-to-end customer success for a portfolio of , Retail / E-com / BFSI clients with clear accountability for retention, renewals, and growth
• Act as a trusted business advisor to senior...