Job Description
Customer Success Manager - North
Location: Gurgaon
Work Model: Work From Office (WFO)
Employment Type: Full-Time
At Netcore Cloud, we partner with leading global brands to deliver AI-powered customer engagement at scale. We are looking for a senior, business-oriented Customer Success Manager who brings proven expertise in client-facing ownership, executive business reviews, and revenue growth across BFSI and E-commerce accounts.
This role is for someone who is comfortable sitting across the table from CXOs, owning commercial outcomes, and being directly accountable for retention, renewals, expansion, and revenue targets.
What You'll Do
- Own end-to-end customer success for a portfolio of , Retail / E-com / BFSI clients with clear accountability for retention, renewals, and growth
- Act as a trusted business advisor to senior stakeholders by deeply understanding customer business models, KPIs, and growth priorities
- Plan, lead, and present QBRs and MBRs with ...
Location: Gurgaon
Work Model: Work From Office (WFO)
Employment Type: Full-Time
At Netcore Cloud, we partner with leading global brands to deliver AI-powered customer engagement at scale. We are looking for a senior, business-oriented Customer Success Manager who brings proven expertise in client-facing ownership, executive business reviews, and revenue growth across BFSI and E-commerce accounts.
This role is for someone who is comfortable sitting across the table from CXOs, owning commercial outcomes, and being directly accountable for retention, renewals, expansion, and revenue targets.
What You'll Do
- Own end-to-end customer success for a portfolio of , Retail / E-com / BFSI clients with clear accountability for retention, renewals, and growth
- Act as a trusted business advisor to senior stakeholders by deeply understanding customer business models, KPIs, and growth priorities
- Plan, lead, and present QBRs and MBRs with ...
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