Customer Success Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this high-impact role, you will be responsible for driving enterprise customer success across Europe, ensuring that clients derive measurable value from our cutting-edge platform. You will serve as a pivotal partner to procurement leaders and supply chain executives, guiding them through their modernization journey. The role demands a blend of client management and analytical skills to foster retention and growth. You'll have the opportunity to shape processes that enhance customer outcomes, directly impacting our partner's success and the broader supply chain landscape.

Accountabilities

• Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, and measurable business impact.
• Lead day-to-day relationships with customer owners and functional leads.
• Translate platform usage into...