Customer Success Manager (Onboarding)

Customer Success Manager (Onboarding)

At ShiftCare, our Customer Success Managers play a pivotal role in optimising workflows, analysing customer support trends, and ensuring the continuous improvement of our customer experience. This position requires a strategic thinker with a passion for driving efficiency and delivering exceptional service to our users.

Grow With Us

We are looking for a PH-based full-time, dedicated, and passionate Customer Success Manager to join our growing team. This person will be a core member of our Customer Success team, and you will be well-positioned to succeed. The entire company—from sales, customer success, product, and engineering—are all aligned to make sure our customers are successful! This role will be remote (you can work from home) but you must be able to work Australian Eastern Standard time hours (9am - 6pm AEST).

Account Ownership & Growth

• Own a portfolio of clients post-onboarding and ...