Customer Success Manager

*Overall responsibility of perfect implementation of all client payroll rules.
*Stay updated on changing DOLE rules and updating the software accordingly.
*Motivate the team to ensure client satisfaction and employee satisfaction.
*Runs payroll for clients.
*Develop Excel back-ups for calculation.
*Automate payroll on the HCMS for all current clients.
*Handles existing and new client’s data migration.
*Obtain understanding of client payroll rules and policies during implementation.
*Calibrate with the client on how each rule and policy is to be applied using historical payroll calculation by the client.
*Highlight any discrepancies in historical calculation to the client.
*Confirm the client rules can be deployed in the software.
*Highlight any customization request by the client.
*Cross check automated payroll with Excel calculations.
*Obtain client sign off on all payroll calculations and reports during implementation.
*Ensure successful O...