Job Description
**Overview**
Element has an opportunity for a **Customer Success Manager** at our Rancho Dominguez facility. This is a key operational support role that is responsible for establishing and driving exceptional customer experience. This position serves as the primary point of contact for key customers and oversees service delivery ensuring timeliness and accuracy while leveraging data-driven insights to improve performance.
Salary: $115,000 - $150,000/year (Depending of Experience)
Eligible for the Sales Commission Plan
**Responsibilities**
+ Collaborate effectively with cross-functional teams including Sales to consult with customers on testing solutions, alternative approaches, identify upselling opportunities, and deliver expert guidance based on the organization’s capabilities and service offerings
+ Serve as main point of contact forkey customers, ensuring timely resolution of issues, maintaining proactive communication, and facilitati...
Element has an opportunity for a **Customer Success Manager** at our Rancho Dominguez facility. This is a key operational support role that is responsible for establishing and driving exceptional customer experience. This position serves as the primary point of contact for key customers and oversees service delivery ensuring timeliness and accuracy while leveraging data-driven insights to improve performance.
Salary: $115,000 - $150,000/year (Depending of Experience)
Eligible for the Sales Commission Plan
**Responsibilities**
+ Collaborate effectively with cross-functional teams including Sales to consult with customers on testing solutions, alternative approaches, identify upselling opportunities, and deliver expert guidance based on the organization’s capabilities and service offerings
+ Serve as main point of contact forkey customers, ensuring timely resolution of issues, maintaining proactive communication, and facilitati...
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