Customer Success Manager (REMOTE)

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this crucial role, you will manage post-sales customer relationships, ensuring that utility partners experience long-term value from our solutions. Your expertise will bridge the gap between partners and internal teams, driving customer engagement and product adoption. With a profound background in the utility industry, you will influence product enhancements and promote technological advancements that meet customer needs. Your proactive approach will ensure a thriving customer environment and contribute significantly to our partner's success.

Accountabilities

• Own the end-to-end post sale customer experience and serve as the primary point of contact for customers and partners.
• Proactively identify and close expansion opportunities using product adoption and customer outcomes.
• Drive...