Job Description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We connect top talent with innovative companies around the world. Our diverse 4,000+ team works remotely on roles that drive significant impact worldwide.
Customer Success Manager at IntrosMatter
IntrosMatter helps B2B businesses accelerate their growth by delivering relationship-qualified leads (RQLs) tailored to their ideal customer profiles (ICP). We're looking for a dedicated Customer Success Manager to ensure our customers derive maximum value from our service.
What You'll Do:
Onboarding & Customer Training:
- Guide new customers through the onboarding process, clearly demonstrating how to best leverage IntrosMatter's service.
ICP Development:
- Collaborate closely with customers to define and refine their - Ideal Customer Profile, translating business needs into clear system requirements.
- Take a genuine interest in understanding our customer's business to help craft the b...

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