Customer Success Manager (SMB / High-Volume) – Philippines (Remote)

Overview

Cloud Assess is a leading SaaS platform designed to power competency-based training, assessment, and workforce development. We help organisations deliver scalable, compliant, and engaging learning experiences. As we continue to expand, we are looking for a dynamic, sales-driven professional who can combine pre-sales expertise with strong account management capabilities to support our growing customer base.

Role

We are looking for a highly organised, commercially minded Customer Success Manager (CSM) based in the Philippines to manage a large portfolio of SMB / lower-ARR customers .

This is a high-volume, low-touch role focused on efficient onboarding, adoption, retention, and expansion across 100+ active accounts . You’ll be responsible for driving value at scale using structured processes, automation, and strong prioritisation rather than deep 1:1 account management.

This role is i...