Customer Success Manager

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Portside is a leading provider of modern software solutions for the global aviation industry. As a fast‑growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping them streamline and manage all aspects of their day‑to‑day operations.

Job Summary

As a Customer Success Manager, you will play a key role in building and maintaining strong, long‑term customer relationships while ensuring customer satisfaction and driving success. Your focus will be on streamlining processes related to fleet acquisition, financing, leasing, and disposal. This role involves collaborating closely with lessors and airline customers to understand their needs, lead implementations, anticipate gaps, and support p...