Customer Success Manager

Our client, a leading customer communications company, is looking for a Continuous Improvement Lead to join their team in Sunderland.

Are you an experienced Customer Success Manager looking for a new challenge? If you love stakeholder management and working in a fast-paced environment, you will love this role!

I am seeking a highly motivated and experienced Customer Success Manager to join the team. Our client is a dynamic and forward-thinking organisation committed to revolutionising the way our clients do business. They specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions.

As a Customer Success Manager, you will drive customer satisfaction and retention through exceptional service and strategic account management.

You will analyze client needs, provide tailored solutions, and build strong relationships to ensure long-term success and growth.

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