Customer Success Manager

.Customer Success Manager page is loaded Customer Success Managerlocations: Australia - (Sydney)time type: Full timeposted on: Posted Todayjob requisition id: R Customer Success Manager About our Team Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world's richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes. About the Role Customer Success Managers (CSMs) are the primary post-sales point of contact for customers. They are responsible for onboarding, enablement (including digital adoption), and value realization across Solutions and Research portfolios, and are expected to be fluent across all offerings.CSMs work closely with Account Managers, Account Support, Product, and other internal supp...