Customer Success Manager

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Luminance – Customer Success Manager

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs, Luminance has been named in Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’. Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance's growing global Customer Success team presents the chance to work with businesses spanning top international law firms to household names in every sector across 60 countries.

The role focuses on cultivating relationships and understanding customers' objectives while maintaining a clear vision for how our technology will transform the way organizations work with contracts.

The ideal candidate will naturally build rapport with customers, maintain excellence in every interaction, and have a s...