Customer Success Manager

Overview

TradeWindow creates innovative and intelligent software solutions used by leading exporters and freight forwarders. Our mission is to redefine the way businesses establish trust and share information across global supply chains. We are driven by a talented team, strong culture, and growth trajectory to challenge the definition of possible.

Since launching in December 2018, we have grown rapidly to become a multinational team with operations across Australia, New Zealand and the Philippines. We are listed on the New Zealand Stock Exchange and are looking for highly skilled, motivated, and resourceful people to join our journey.

About The Role

As a Customer Success Manager, you will support and nurture a portfolio of B2B clients, helping them achieve success with our products and services. A solid background in shipping, logistics, export, import, freight forwarding, or customs broking is essential, as you will use this i...