Customer Success Manager

*Please submit your CV in English only.

Location: Remote – based near Sao Paolo, Brazil

POSITION PURPOSE/MISSION:

As a Customer Success Manager, you serve as the vital connection between our company and our

customers. The primary goal of this role is to ensure that our clients reach their desired outcomes

through the successful use and adoption of our software solutions. By cultivating trusted relationships, proactively guiding clients, and offering expert support, you directly contribute to their satisfaction, loyalty, and long-term success. This role is essential to ensuring that our customers see measurable value, continue their partnership with us, and are well-positioned to expand their use of our offerings.

Your ability to manage customer expectations, resolve issues efficiently, and provide actionable insights will play a key part in building strong, ongoing relationships. Thi...