Customer Success Manager

About CMiC

As an industry pioneer, CMiC delivers complete and unified ERP and FIELD solutions for construction and capital projects firms. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets—from a Single Database Platform™. With customers throughout North America and overseas, CMiC serves one-quarter of ENR’s Top 400 Contractors and hundreds of small and mid-sized construction firms, from general and specialty contractors to heavy/highway and project owners. For more information, please visit

About The Role - Overview

The Customer Success Manager (CSM) at CMiC is dedicated to developing and nurturing customer relationships to enhance retention and loyalty. Reporting to the Customer Success Director, the CSM serves as a key advocate for the customer, ensuring their needs are met and their investment in CMiC solut...