Customer Success Manager

Customer Success Manager – FinTech / Asset Management

Location: Downtown Toronto

Work Model: Hybrid

Company Overview

Our client, a growing Asset Management firm, is seeking a Customer Success Manager to join their Toronto team.

This is an exciting opportunity to join an international organization that blends the stability of a global enterprise with the agility and innovation of a startup culture. You’ll collaborate with top professionals worldwide and play a key role in delivering an outstanding client experience.

Core Responsibilities

As a Customer Success Manager, you’ll lead the effort to ensure an exceptional customer journey by driving a client-first strategy and initiatives that enhance satisfaction and engagement.

• Relationship Management: Serve as the main point of contact for referral agents, building strong, trusted relationships and acting as thei...