Customer Success Manager UAE

About Us

Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare and Education.

Customer expectations are evolving and businesses face the challenge of balancing the need for increased revenue optimized costs and exceptional customer experience (CX). Exotel steps forward as your transformative partner offering an AI-powered communication solution to address all three!

The Opportunity

This is a high-impact outcome-oriented role designed for someone who thrives on ownership rather than just process. You will manage a portfolio of 2030 strategic enterprise accounts across the UAE and international markets. This isnt about managing support tickets; its about strategic governance ...