Customer Success Manager

veritree and Job Overview

veritree is an award-winning climate tech start-up based in Vancouver. Launched in 2021, our technology measures and verifies the impact of restoration projects from the ground-up; thereby elevating the credibility of those global restoration projects and unlocking investment in nature. We're on our way to embedding nature into 100,000 businesses and planting 1 billion verified trees by 2030.

At the center of our Customer Success team is the Customer Success Manager. You're dedicated to cultivating strong customer relationships and proactively engaging customers throughout their veritree journey from go-live to renewal. Your passion for enhancing customer experience shines through in your personalized approach. Your ability to ask the right questions, blend data-driven decision-making and intuition, along with your problem-solving skills and attention to detail, sets you apart.

Your understanding of individual customer journeys,...