Customer Success Manager

**Job Title**Customer Success ManagerAbout Your Business Area/Department:Summary of the role:The Customer Success Manager is responsible for maximizing return on investment as well as contributing to retaining the assigned portfolio.In this role you’ll:* Be the customer advocate within Amadeus Hospitality and serve as the primary point-of-contact for customers.* Need to have a deep understanding of the Amadeus Hospitality portfolio of products and the hospitality industry in general.* Work directly with their assigned group of customers to grow their customers’ revenues as well as the revenues of Amadeus Hospitality.* Support the DOS on achieving the renewal sales goals.* Be responsible for the successful on-boarding and steady state management of customers within assigned portfolio.* Ensure that customers are gaining full benefit of the Amadeus Hospitality products purchased as well as to identify opportunities where other TC products may meet the needs of the customer.* Responsible f...