Customer Success Manager

About the Role

Our client is on the hunt for a highly talented and driven Customer Success Manager with a strong technical background to join our dynamic team and play a pivotal role in ensuring our clients’ success and satisfaction. You will be working directly for our Marketing / Partnership Director along with our talented (and energetic) Marketing and Sales teams.

As a Customer Success Manager (CSM), you will be the bridge between our clients and our sales and technical teams. Your primary focus will be to cultivate strong relationships with our customers, understand their business needs, and collaborate with internal departments to ensure the successful adoption and utilization of our SaaS products. You will serve as a trusted advisor to our clients, helping them achieve their goals by effectively leveraging our technology, growing their usage of our platforms, and identifying opportunities.

Our client is a leading-edge software-as-a-service (SaaS) ...