Customer Success Manager

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.

Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE

As an APAC Customer Success Manager, you will collaborate closely with agile, technology-driven brands to help them maximize the value of their investment in Talon.One. You'll build strong relationships to drive product adoption and translate customer insights into actionable feedback. By aligning customers' marketing goals with our API-driven product, troubleshooting issues alongside our tech team, and designing scalable success processes, you’ll play a key role in ensuring custome...