Customer Success

<p><b>Job Description:</b></p> <div> </div> <div> <ul> <li> <p>Manage end-to-end onboarding of new advertisers and agencies, track onboarding progress and proactively follow up to meet SLAs and TATs</p> </li> <li> <p>Coordinate externally with advertisers/agencies and internally with Sales, Ops, and Finance teams</p> </li> <li> <p>Coordinate with Operations teams to ensure timely campaign setup and go-live</p> </li> <li> <p>Track campaign readiness and proactively identify and escalate risks or delays impacting go-live timelines</p> </li> <li> <p>Act as a single point of coordination for assigned sales leaders/accounts</p> </li> <li> <p>Maintain accurate trackers and dashboards for volume, status, and exceptions</p> </li> <li> <p>Monitor campaigns after go-live and coordinate with Ops...