Customer Success Officer

At Koltiva, we embodied honest, open, and upfront communication. We always seek and continuously improve existing tech solutions while focusing on our business users. Here, delivering value and making an impact on our customers while insisting on great standards are what we are aiming for.

Who is the Koltiva Customer Success Officer

Customersuccess Officer is Responsible to implement sales initiatives, to meet andexceed revenue targets, ensure excellent service standards, maintain customersatisfaction across all our web and mobile applications, onboard new clients,support users, and manage small-scale projects

What are the key responsibilities of the Customer Success Officer

Sales and Business Development

• Implement end-to-end sales processes in Colombia,including leads generation, prospecting, negotiation, closing deals, contracting,and client onboarding, with a focus on business development.
• Drive adoption and u...