Customer Success & Operations Manager (US Based Client)

Employment Type: Full-Time Employment

Work Setup: Onsite onboarding for a two to four weeks, followed by a transition to a remote setup.

Work Schedule: Night Shift (Following U.S. Eastern Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: Max of 65,000 package



About the Client:

It's a SaaS (software‑as‑a‑service) provider that helps self‑storage operators automate the entire delinquency and lien process — from early missed payments through auction completion.

Position Overview:

We are seeking a proactive, operations-driven, and analytically minded Customer Success & Operations Manager to champion client success and ensure the operational excellence of our SaaS platform. This role is ideal for someone who thrives at the intersection of customer management, data accuracy, compliance oversight, and process optimization. As the primary point of contact for assigned accounts, y...