Customer Success Operations Manager (Canada Only)

About the Role

FreeWill’s Partner Success team (our version of Customer Success) supports our nonprofit partners with fundraising strategy and custom donor outreach. As a key function within the PS team, the PS Operations Team benefits from close collaboration with those in partner-facing roles. PS Ops is a small, dynamic team driven to produce exceptional results in the areas listed below. The Partner Success Operations Manager will work cross-functionally to ensure a superior partner experience and bring creative solutions to a broad range of operational challenges. We’re looking for proactive, kind individuals that are comfortable managing complex projects and stakeholders at all levels. This is a great opportunity to make a strategic impact as FreeWill grows and accelerates our work supporting nonprofits across the globe. This is a full-time, remote role that reports to the Senior Partner Success Operations Lead.

FreeWill has set compensation and a non-negotia...