Job Description
About Our Client
Our client is a Melbourne-headquartered fintech operating at the intersection of technology and financial services. Known for its strong service ethos and high-performance culture, the business combines modern digital platforms with a white‑glove, relationship-driven approach. The organisation values professionalism, accountability, and most importantly, people.
Job Description
- Provide prompt, friendly, and professional client support via phone, chat, and email
- Assist clients with account inquiries, transactions, and platform navigation
- Monitor and facilitate client transactions to ensure a seamless end-to-end experience
- Collaborate closely with internal teams to resolve complex or time-s...
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