Job Description

Customer Success Specialist | Skillfyme

On-site Rotational Shift | Full-time

About Skillfyme

Skillfyme is an EdTech company focused on delivering outcome-driven skill development programs that help learners become future-ready. We partner with institutions to empower students with practical competencies for real-world success.

What You Will Do

As a Customer Success Specialist, you will own the learner journey end-to-end — from enrollment to lifelong success. You will ensure high engagement, satisfaction, and successful outcomes for every learner.

Key Responsibilities

  • Manage learner success from onboarding through long-term engagement
  • Track progress, ensure program adoption & address learning gaps
  • Build strong relationships with learners, parents & institutional stakeholders
  • <...

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