Customer Success Specialist

What We Do:

At Solving.AI, we're on a mission to make software easier for everyone. We help companies reduce training time, boost productivity, and eliminate friction between people and technology.

Our product,
ShowMe
, is a voice-enabled, real-time digital adoption platform. Think of it as a live expert inside any software — guiding users step-by-step, answering questions in real time, and making complex tools easy to navigate.

The Role:

We're looking for a hands-on
Customer Success Enablement Specialist
to own the successful implementation and adoption of ShowMe for our SaaS customers. You will be the crucial link between our product and our customers' growth, making sure ShowMe is deeply embedded in their product and delivering measurable value fast.

This is a strategic, hands-on role where you will operate at the intersection of product, customer success, and adoption, directly driving activation, retention, and Net Revenue Retentio...