Job Description

A leading online education platform is seeking a motivated Customer Success Specialist to join their customer success team in Madrid, Spain. The ideal candidate will handle customer inquiries across various channels, provide timely support to users, and implement process improvements. With at least 2 years of experience in customer-facing roles and strong communication skills, this individual will enhance user satisfaction and adhere to service-level agreements. Proficiency in English and an additional language is a plus.
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