Job Description
**Vacante para la empresa Necodex en Hermosillo, Sonora**:
**Location**: Hermosillo, Sonora (Hybrid)
**Experience**: 2-3 years in Customer Success or similar roles
**Language Skills**: Bilingual (English and Spanish)
**Position Overview**:
**Key Responsibilities**:
- **
Client Relationship Management**: Serve as the primary point of contact for assigned clients, fostering positive relationships and ensuring exceptional service delivery.
- ** Customer Engagement**: Proactively engage with clients to understand their needs, address concerns, and provide solutions to enhance their experience.
- ** Account Management**: Manage client accounts, ensuring accurate and timely delivery of services, and identifying opportunities for upselling or cross-selling.
- ** Bilingual Communication**: Communicate fluently in both English and Spanish, both written and verbal, to effectively engage with our diverse client base.
- ** Attention to Detail**: Maintain meticulous...
**Location**: Hermosillo, Sonora (Hybrid)
**Experience**: 2-3 years in Customer Success or similar roles
**Language Skills**: Bilingual (English and Spanish)
**Position Overview**:
**Key Responsibilities**:
- **
Client Relationship Management**: Serve as the primary point of contact for assigned clients, fostering positive relationships and ensuring exceptional service delivery.
- ** Customer Engagement**: Proactively engage with clients to understand their needs, address concerns, and provide solutions to enhance their experience.
- ** Account Management**: Manage client accounts, ensuring accurate and timely delivery of services, and identifying opportunities for upselling or cross-selling.
- ** Bilingual Communication**: Communicate fluently in both English and Spanish, both written and verbal, to effectively engage with our diverse client base.
- ** Attention to Detail**: Maintain meticulous...
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