Customer Success Specialist

We are looking for dedicated customer success professionals to join our select team and to ensure our continued success and growth with companies across the world. As the Customer Success Specialist, your role entails close collaboration with Starfish's Sales teams to acquire new clients, define project scopes, and allocate resources effectively. Serving as the main contact for new clients, you will ensure the delivery of exceptional client experiences, enhance our relationships within the Enterprise sector, and handle client escalations when necessary. To succeed in this role, you should possess a robust track record in delivering digital products and a comprehensive grasp of Agile methodologies in software development.

• Regularly engage with Enterprise leaders, business owners, hiring managers and Starfish sales teams to align on delivery approaches for identified opportunities.
• Collaborate with Starfish's Sales teams to acquire new clients.
• Coordin...