Customer Success Specialist ( Refunds & Billing)

About ELVTR

ELVTR is redefining online education through live, cohort-based courses taught by top executives from global brands like Nike, Google, Netflix, and Meta. Our mission is to make elite, career-transforming education accessible worldwide.

Since launching in 2019, ELVTR has grown into a global team of 140+ professionals and has helped more than 10,000 learners advance their careers through practical, outcomes-driven education.

Position Overview

ELVTR is looking for a proactive and detail-oriented Customer Success Specialist to drive revenue protection, operational efficiency, and scalable sales execution.

This role sits at the intersection of sales, operations, and customer experience. You will identify bottlenecks, improve workflows through automation, ensure system reliability, and provide hands‑on support to both customers and the sales team—especially during high-volume periods.

This is a full‑time remote position wi...