Customer Success Specialist

Join to apply for the Customer Success Specialist role at Portside

About Portside

Portside is a leading provider of modern software solutions for the global aviation industry. As a fast‑growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping them streamline and manage all aspects of their day‑to‑day operations.

What You’ll Do

We are looking for a smart, punctual, and detail‑oriented person who is willing to take on data entry processes and has an interest in software applications used by business jet operators. You will work 8 am to 5 pm Eastern Standard Time and collaborate closely with customers, sales, and product managers to:

• Provide support services for customers: data entry & verification; setting up, monitoring, a...