Job Description

About the Company

We're an AI native company empowering anyone to automate the most mundane, soul-crushing workflows.

We've already 4x our revenue last year. Our goal is to 4x again in 2026.

We're backed by the investors behind OpenAI, Anthropic, Huggingface, and Notion, including Greylock, Coatue, and Lightspeed. The runway is long. The ambition is high. And the market is wide open.

About the Role

Location: Toronto, ON, Canada

Office: This is a hybrid role with 2 days per week in our Toronto office, a 10 min walk from Union Station.

Magical is hiring a Customer Success & Operations Manager to own the entire customer experience and commercial operation for our Extension product.

This role is the single business unit owner and IC (individual contributor) of:

  • Customer support for the full user base

  • Enterprise rene...

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