Customer Success Team Lead

Do you thrive on leading and developing high-performing customer-facing teams while staying close to customers yourself? Are you motivated by driving customer retention and expansion through a combination of strong leadership, structured processes, and hands-on engagement? Do you enjoy working at the intersection of Customer Success, Digital Success, and Technical Support to deliver an outstanding customer experience? Are you passionate about coaching others, optimising customer journeys, and ensuring customers achieve tangible business outcomes? Does the idea of working in the Pharmaceutical, Biotech, and Medical Devices industries excite you?

If you answered yes to these questions, keep reading — we might have the perfect opportunity for you!

Who is Scilife

At Scilife we build cloud-based technology that helps our customers in the Life Sciences industry manage everything quality, process, and product-related. Our customers make life saving and life- en...