Customer Success Technical Adoption Manager (Australia, Remote)

Customer Success Technical Adoption Manager (Australia, Remote)

Broadcom Canberra, Australian Capital Territory, Australia

Job Description

As a Technical Adoption Manager (TAM), you will serve as a trusted advisor, driving a cross‑functional, unified customer experience using your technical, communication, and collaboration skills to help our customers achieve their full potential through the adoption of VMware by Broadcom's technology.

Responsibilities

• Onboard into the TAM role and work with assigned enterprise customers.
• Complete the five‑week onboarding plan and develop deep technical knowledge of VMware by Broadcom products.
• Articulate customer business objectives, craft joint Success Plans, and manage execution to drive consumption and customer health.
• Partner with customers to accelerate outcomes through best‑practice guidance, roadmap reviews, and day‑2 operations guidance.
• Provide ...