Customer Success Transition Partner

Overview:
The Customer Success Transition Partner plays a critical role in ensuring a smooth and professional offboarding experience for customers who are discontinuing services. This position acts as the primary point of contact during the transition period, managing communication, coordinating internal resources, and maintaining a positive relationship to protect brand reputation and identify potential future opportunities.
About Us:
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innova...