Job Description
- Lead and coordinate the daily execution of shipments, ensuring high service levels through seamless communication with internal and external partners.
- Manage and optimize the customer order book, ensuring accuracy, proactively resolving issues, and escalating risks when customer expectations are at risk.
- Provide customers with clear, timely order and shipment visibility through effective systems, documentation, and standardized communication.
- Execute and improve core supply chain operations including intercompany orders, order scheduling, data accuracy, product lifecycle transitions, scrapping, and inventory allocation.
- Monitor and analyze key metrics (e.g., service levels, fill rate, aging inventory), and identify root causes and solutions to improve performance.
- Partner with Customer Collaboration Managers to drive joint customer performance goals and act as backup in key customer-facing responsibilities, dependi...
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