Job Description
Primary Skills: Communication (Expert), Organizational (Proficient), Problem-Solving (Advanced), Database Management (Intermediate), Documentation (Advanced)
Contract Type: Contract
Duration: 6 months
Location: Chennai
Pay Range: 45000/- per month
Job Summary:
We are seeking a Customer Service Associate focused on after-sales support, responsible for effectively interacting with customers across various platforms including telephone, email, and social media. This role involves managing pre-sales and post-sales activities such as processing returns, servicing, exchanges, and ensuring updates on database statuses. The ideal candidate will ensure high levels of customer satisfaction through excellent sales service and proper handling of service information.Handle a variety of pre-sales or post-sales service functions through various communication platforms. Prepare documents/trouble tickets for...
Contract Type: Contract
Duration: 6 months
Location: Chennai
Pay Range: 45000/- per month
Job Summary:
We are seeking a Customer Service Associate focused on after-sales support, responsible for effectively interacting with customers across various platforms including telephone, email, and social media. This role involves managing pre-sales and post-sales activities such as processing returns, servicing, exchanges, and ensuring updates on database statuses. The ideal candidate will ensure high levels of customer satisfaction through excellent sales service and proper handling of service information.
Key Responsibilities:
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