Customer Support Advisor – Digital

Customer Support Advisor – Digital Streaming Platform

Location: Belfast (City Centre, on-site)
Hours: Full-time, 40 hours per week
Pay: £25,480 annually (paid fortnightly) + 20% uplift for unsociable hours

Why this role is different: Customer Support Advisor

This is a brand new streaming platform role launching in the UK.

You'll be part of the first wave, helping shape how customers are supported from day one. New teams. New processes. Proper opportunity to get in early.

And this isnt just supporting the product — youll be encouraged to use it, know it, and represent it.

Brand ambassador element (the fun bit): Customer Support Advisor

To do the job properly, youll be given full access to the streaming platform so you can genuinely understand what customers are using.

That means:

• Your own full streaming package to watch at home

• Access to content on-site