Job Description
Customer Support Advisor – Digital & Streaming Platform
Belfast (On-site, City Centre)
£25,480 annually + 20% uplift for unsociable hours
Full-time | 40 hours per week
If you're the person friends come to when their app isn't working, their account wont load, or their subscriptions acting up — this role will feel familiar.
Were recruiting Customer Support Advisors to support users of a major global streaming platform, helping customers get the most out of the tech they use every day.
This is a customer service role with a digital edge — perfect for someone who's comfortable with apps, platforms, and problem-solving.
What you'll be doing: Customer Support Advisor
* Supporting customers via phone and social channels
* Helping users navigate apps, accounts, and subscriptions
* Troubleshooting issues across devices and platforms
* Explaining features clearly, without jargon
* Turning its not working i...
Belfast (On-site, City Centre)
£25,480 annually + 20% uplift for unsociable hours
Full-time | 40 hours per week
If you're the person friends come to when their app isn't working, their account wont load, or their subscriptions acting up — this role will feel familiar.
Were recruiting Customer Support Advisors to support users of a major global streaming platform, helping customers get the most out of the tech they use every day.
This is a customer service role with a digital edge — perfect for someone who's comfortable with apps, platforms, and problem-solving.
What you'll be doing: Customer Support Advisor
* Supporting customers via phone and social channels
* Helping users navigate apps, accounts, and subscriptions
* Troubleshooting issues across devices and platforms
* Explaining features clearly, without jargon
* Turning its not working i...
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