Job Description
Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury.
Key Responsibilities
Managing inbound and outbound customer calls
Responding to customer emails and support enquiries
Liaising with mobile network providers to resolve issues
Supporting the sales team with product-related queries
Completing product investigations where required
Creating, updating, and following up on support tickets
You will be required to give customers Technical advice and support (Full training will be provided)Skills & Qualifications
Strong written and verbal communication skills
Ability to adapt and learn quickly
Confident PC skills, including use of Word, Excel, and email
Good organisational and time management skillsDetails:
Monday-Friday Office based with ability to work from home 2 days a week after probation.
Free parking on site
Fantastic benefits offered
Potential to earn extra with a structure...
Key Responsibilities
Managing inbound and outbound customer calls
Responding to customer emails and support enquiries
Liaising with mobile network providers to resolve issues
Supporting the sales team with product-related queries
Completing product investigations where required
Creating, updating, and following up on support tickets
You will be required to give customers Technical advice and support (Full training will be provided)Skills & Qualifications
Strong written and verbal communication skills
Ability to adapt and learn quickly
Confident PC skills, including use of Word, Excel, and email
Good organisational and time management skillsDetails:
Monday-Friday Office based with ability to work from home 2 days a week after probation.
Free parking on site
Fantastic benefits offered
Potential to earn extra with a structure...
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