Job Description

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Address customer queries, complaints, and provide solutions promptly.
  • Maintain high levels of customer satisfaction by delivering courteous and effective service.
  • Document and update customer information accurately in the system.
  • Follow company guidelines and procedures for call handling and issue resolution.


Skills Required
Inbound Calling, Outbound Calling, Complaint Handling, Customer Satisfaction

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