Customer Support Agent

About Us

FEDCEL GROUP, S.L.
is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at
Passeig Joan de Borbó 99-101, 7th Floor Barcelona
and
C/ Bruc 149, 08037 Barcelona
, we deliver top-tier
customer support, technical support, and software development
solutions to our global partners.

Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers.

Role Overview

We are currently seeking
enthusiastic and motivated Customer Support Agents
to join our growing team and support our operations for the
Turkish market
.

As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via
phone, email, and live chat
— while ensuring every customer receives a high-quality and satisfying service experien...