Customer Support Agent

We’re looking for a Customer Service Agent to join our vibrant support center, where every day brings new challenges and exciting opportunities to grow.

At our rapidly expanding international company , we’re passionate about delivering outstanding service and we do it all in English.

That means all customer interactions and internal communications are 100% in English, so a high level of written and spoken English is essential.

What You’ll Do:

• Provide high-quality written support to merchants and end customers, no phone calls, just smart, thoughtful messaging.
• Use logic, empathy, and efficiency to meet performance goals and deliver excellent service.
• Identify and escape urgent issues to your Team Leader to ensure smooth operations.
• Share ideas and feedback to help improve team processes and the overall customer experience.

What We Offer:

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